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Speaker Identification & Verification

“Kaizen Secure Voiz” is one of the modern Innovation Leaders in Voice Biometric Verification Technology. KSV’s intelligent Authentication and Verification Engine eliminates the cumbersome process of traditional authentication. It is the most affordable, touch-free, user-friendly Voice Biometric Technology that delivers an extraordinary customer experience par excellence!

Speaker Identification & Verification

Kaizen Secure Voiz” is one of the modern Innovation Leaders in Voice Biometric Verification Technology. KSV’s intelligent Authentication and Verification Engine eliminates the cumbersome process of traditional authentication. It is the most affordable, touch-free, user-friendly Voice Biometric Technology that delivers an extraordinary customer experience par excellence!

Key Benefits

Fraudster detection and prevention

100% accuracy

Anti-spoofing and resists play back attacks

User experience

Improved customer experience

Fully functional

Natural Language Engine, Text and Language independent

Speech transcript

High accuracy Authentication in seconds

Reduced call handle times & call centre costs

Cloud native and On-Premise implementation

Voice Analytics including gender and age identification

Proof of Life for pensioners and Life insurance beneficiaries

Authentication on multi-channel interaction management.

The smartest way to Authentication

Watch the video

Kaizen Voice Biometrics Solution [ animation]

Fraudster detection and prevention

100% accuracy

Anti-spoofing and resists play back attacks

User experience

Improved customer experience

Fully functional

Natural Language Engine, Text and Language independent

Speech transcript

High accuracy Authentication in seconds

Reduced call handle times & call centre costs

Cloud native and On-Premise implementation

Voice Analytics including gender and age identification

Proof of Life for pensioners and Life insurance beneficiaries

Authentication on multi-channel interaction management.

The smartest way to Authentication

Watch the video

Kaizen Voice Biometrics Solution [ animation]

Our Solutions

Cloud Contact Center Home

Cloud Contact Center

Multi-channel cloud contact centre, seamlessly integrated with voice biometric solution to help companies provide a dynamic and natural experience across voice for customers and agents at a lower cost.

Customer Interaction

CLM Solutions

Our modern biometric solutions and massive backend tools, combined with the benefits of automation and AI, enables fast, frictionless and highly secure access for a range of use cases. Our Natural Language Engine provides accurate matches in any channel/language, providing a superior customer experience, leaving authentication concerns behind!

Proof of Life

Proof of Life

Saving elderly pensioners from the hassles of tiring travels and lengthy queues to verify proof of life. With our robust features of voice biometrics and voice analytics that identifies a person’s age and gender, pensioners can securely and conveniently authenticate themselves from their homes and receive payment.

Time and Attendance

Time and Attendance

Intelligent cloud-based time and attendance system implemented through IVRS enabled with voice biometrics in real-time. Effortless estimation of employee’s work hours without any manual interventions.

Fraud Prevention

Fraud Prevention

Our voice biometric system provides a comprehensive security solution by authenticating legitimate customers against known blacklisted fraudsters by comparing the spoken passphrase to a collection of stored voiceprints. With anti-spoofing capabilities and ability to resist play back attacks, it offers significant security across all channels by successfully combating fraud.

Cloud Contact Center

Multi-channel cloud contact centre, seamlessly integrated with voice biometric solution to help companies provide a dynamic and natural experience across voice for customers and agents at a lower cost.

Customer Interaction

CLM Solutions

Our modern biometric solutions and massive backend tools, combined with the benefits of automation and AI, enables fast, frictionless and highly secure access for a range of use cases. Our Natural Language Engine provides accurate matches in any channel/language, providing a superior customer experience, leaving authentication concerns behind!

Proof of Life

Proof of Life

Saving elderly pensioners from the hassles of tiring travels and lengthy queues to verify proof of life. With our robust features of voice biometrics and voice analytics that identifies a person’s age and gender, pensioners can securely and conveniently authenticate themselves from their homes and receive payment.

Time and Attendance

Time and Attendance

Intelligent cloud-based time and attendance system implemented through IVRS enabled with voice biometrics in real-time. Effortless estimation of employee’s work hours without any manual interventions.

Fraud Prevention

Fraud Prevention

Our voice biometric system provides a comprehensive security solution by authenticating legitimate customers against known blacklisted fraudsters by comparing the spoken passphrase to a collection of stored voiceprints.  With anti-spoofing capabilities and ability to resist play back attacks, it offers significant security across all channels by successfully combating fraud.

3

Cloud Contact Center

Based on AWS Connect multi channel cloud contact
centre and seamlessly integrated with our voice
biometric solution [+]

Voice Biometrics

Voice Biometrics

Voice biometrics is a technology used to verify person’s identity using their unique vocal attributes.

Speech to Text, Text to Speech

Speech Transcript

KSV’s text to speech or speech to text engines acts as voice synthesizer, transcription software respectively [+]

Voice Analytics

Voice Analytics

Voice analysis is the study of speech sounds for purposes other than linguistic content, such as in speech recognition

Automatic Speech Recognition

Automatic Speech Recognition

KSV patented speech recognition system can easily understand several english, native languages [+]

Case Studies

Merit Trac

Merit Trac

India’s largest pure-play assessment company uses SpeechTrac with KSV tool to catch proxy candidates on behalf of their clients. Voice prints are captured

when the candidate reads the passage for assessment of diction and pronunciation etc., matched against all levels of interviews for BPO talent/corporate using for telephonic interviews/govt. banks for internal promotion exams etc.

sri Inc USA

Sri Inc USA

Security guards and staffing company. Fixed line based authentication of guards at sensitive installation points. The security guards reporting to duty

will call from the fixed line of client location to a ‘toll-free’ number and authenticate their presence to mark attendance. It has automatic escalation to command centre, if the guard does not report ‘In’ within grace time provided. It also has modules to compute the work hours including overtime reported by guards at site. It is linked to ERP from Ramco for payroll processing.

lebara

Lebara UK

Lebara was founded in 2001 by Ratheesan Yoganathan, Rasiah Ranjith Leon and Baskaran Kandiah. The name Lebara was coined from the first two

letters of each of the founders’ names.

Lebara is a mobile virtual network operator spanning 7 countries in UK and EU, plus Saudia Arabia and Australia. Total 9 countries for telecom services Lebara signed up with KSV in 2018 for a IVRS project. This was to replace existing Huawei IVRS, which posed many challenges. KSV was successful in migrating all 6 instances of disparate IVRS and supporting Sofia, India based contact centres. IVRS with diverse country wise call flows, product wise configuration was enabled and older inflexible IVRS products were phased out by March 2019. Today Lebara handles call volumes of 2.5 million per month, across all these 7 countries of EU and KSV supports this with agile IVRS for customer call management. KSV manages on-premise telephony infra, IVRS infra for Lebara through close collaboration with their India based technology teams. Faster time to market for new Lebara products has been made possible by KSV. Lebara will be aided by KSV for further consolidation of all such processes on cloud platform

Our Products

Voice Biometrics

Voice Biometrics

Voice biometrics is a technology used to verify person’s identity using their unique vocal attributes.

Speech to Text, Text to Speech

Speech to Text, Text to Speech

KSV’s text to speech or speech to text engines acts as voice synthesizer, transcription software respectively making

appropriate /accurate conversions that can be used by professionals.

IVRS

Interactions Management Platform

KSV offers innovative inbound, outbound and blended solutions for business communications that are ideal for all kinds

of Contact Centre’s (International/Domestic), Small and Medium Business as well as Enterprises

Voice Analytics

Voice Analytics

Voice Analytics is the study of speech sounds for purposes other than linguistic content, such as in speech recognition

Automatic Speech Recognition

Automatic Speech Recognition

KSV patented speech recognition system can easily understand several english, native languages Our engine recogonizes

commands through standard telephony as well as web and mobile applications.

Partners

aws
GCP
ibm-b
azure
ms
ibm
dell
oracle
intel
tcil
IDRBT
iiitb
wipro-d
wipro
cognizant
inspira
merit
savic-technologies