Cloud Contact Center

Kaizen Secure Voiz offers fully automated contact center solutions on “server-less infra”, “Do It Yourself” styled, quick setup, new generation features at the most affordable cost using AWS connect. You can convert Cost Centers to profit centers overnight!

Cloud contact center can blend human agents, voice bots, home-based workers, trans-national workers, support teams, influencers into your service delivery matrix. Whether you like to improve the hit rate for outbound calling Or ensure 24/7 response to your most demanding customers, move legacy apps to cloud, containerize, optimize and scale-up per business cycles, we can help you achieve any and many more of these!

Kaizen Secure Voiz offers fully automated contact center solutions on “server-less infra”, “Do It Yourself” styled, quick setup, new generation features at the most affordable cost using AWS connect. You can convert Cost Centers to profit centers overnight!

Cloud contact center can blend human agents, voice bots, home based workers, trans-national workers, support teams, influencers into your service delivery matrix. Whether you like to improve the hit rate for outbound calling, Or ensure 24/7 response to your most demanding customers, move legacy apps to cloud, containerize, optimize and scale up per business cycles, we can help you achieve any and many more of these!

Relevance of Unified CC

Any SME or enterprise in the US/EU/Australia/ASEAN who is interested in reducing costs, setting up new/additional capacity and tapping new technology with no vendor lock-in, can opt for this unified contact center. It can help address  customers and markets with agility. This is truly a contact center harnessing the power of internet 4.0 and 5G.

Benefits

Cost and time: Save time and costs by utilizing AWS server-less infra that’s scalable, flexible and inexpensive. Set up an extensive contact center in any country, with agents operating from home/office on the fly using AWS connect.

Security : Complies to GDPR and other compliances for respective geos. It offers 99.999% availability and the highest security from AWS

Pricing : Complete call center models and on-premise models are available. We guarantee the best in the class contact center solutions.