Voice Biometrics

Voice biometrics is a technology used to verify a person’s identity using their unique vocal attributes. Everyone has different physical and behavioral characteristics that influence the sound of their voice. The combinations of these features create a unique pattern specific to each individual —just like a fingerprint.

The ease of use and enhanced security features of voice biometrics technology makes it the perfect replacement or addition to traditional knowledge-based authentication processes.

Virtual assistants can use voice biometrics to confirm a caller’s identity as part of self-service interactions or before routing the caller to a customer service representative.

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Voice biometrics is now an integral part of conversational AI flows by supporting active and passive authentication.

Active authentication uses voice biometrics to match a caller to his or her unique voiceprint using free speech generated at the time of the call. On the other hand, passive authentication uses voice biometrics to match a caller to his or her voiceprint as he or she speaks continuously, without the need for a special passphrase.

Our patented voice biometrics technology is highly accurate and adaptive, requiring just a few seconds to enrol and authenticate users.

Learn More About KSV's Biometric Technology

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