How do we add value?

1. Telcos can recognize customers without asking them security questions. Allow them to speak in any language, identify them, retrieve the CRM records and hand over the call to contact center agent or the mobile app or the voice bot for further query resolution. Complies to GDPR and assists in all major European languages without any dependence on language.

2. Telcos contact centers face barrage of fraud attempts through voice calls, social engineering. Biometric authentication is the need of the hour to save customers from identity theft. Voice biometrics is the easiest to implement at contact center. flexibility of cross channel performance, allow customers switch channels in same session

How do we add value?

1. Telecom operators are looking for easy to deploy cloud based solutions, which is now available with AWS Connect. MVNOs [virtual operators] seek flexibility over cloud for faster time to market. We have it ready with LMS, IVRS, voice authentication on cloud. Customers can use chat, voice, VOIP, mobile app, emails to seek redressal and get served consistently using voice based verification process. This can be clubbed with attributes based verification as multi factor authentication

2. Telco sales teams can administer tests, training programs, new voucher codes, special schemes without dedicated manual help desk. Increase reach and effectiveness of the telco brand, by providing real time responses.LMS with voice biometrics and IVRS, over AWS server less infra as a flexible solution

How do we add value?

1. Telcos can recognize customers without asking them security questions. Allow them to speak in any language, identify them, retrieve the CRM records and hand over the call to contact center agent or the mobile app or the voice bot for further query resolution. Complies to GDPR and assists in all major European languages without any dependence on language.

2. Telcos contact centers face barrage of fraud attempts through voice calls, social engineering. Biometric authentication is the need of the hour to save customers from identity theft. Voice biometrics is the easiest to implement at contact center. flexibility of cross channel performance, allow customers switch channels in same session

How do we add value?

1. Telecom operators are looking for easy to deploy cloud based solutions, which is now available with AWS Connect. MVNOs [virtual operators] seek flexibility over cloud for faster time to market. We have it ready with LMS, IVRS, voice authentication on cloud. Customers can use chat, voice, VOIP, mobile app, emails to seek redressal and get served consistently using voice based verification process. This can be clubbed with attributes based verification as multi factor authentication

2. Telco sales teams can administer tests, training programs, new voucher codes, special schemes without dedicated manual help desk. Increase reach and effectiveness of the telco brand, by providing real time responses.LMS with voice biometrics and IVRS, over AWS server less infra as a flexible solution

How do we add value?

1. Telcos can recognize end customer without asking them security questions. Allow them to speak in any language, identify them, retrieve the CRM records and hand over the call to contact centre agent or the mobile app or the voice bot for further query resolution. Inclusive design for accommodating differently abled, foreign language speakers and senior citizens.

2. TSP [Telecom service provider] contact centres face barrage of fraud attempts through voice calls, social engineering. Biometric authentication is the need of the hour to save customers from identity theft. Voice biometrics is the easiest to implement at contact centre. CTIA norms complying to 3GPP, ETSI standards for wireless security in USA as guiding light

How do we add value?

1. Customers can use chat, voice, VOIP, mobile app, emails to seek redressal and get served consistently using voice based verification process. This can be clubbed with attributes based verification as multi factor authentication. Move across channels easily, allow customer service sessions to shift from one channel to other

2. Administer tests, training programs, new voucher codes, special schemes without dedicated manual help desk. Increase reach and effectiveness of indirect sales channels of your brand, by providing real time responses.LMS with voice biometrics and IVRS, over AWS server less infra as a flexible solution

3.Voice authentication allows stop/start of high value services such as international roaming, VAS, number portability, movie content from OTT platforms etc. TSPs can seek better profitability through customer retention and VAS services

How do we add value?

1. Telcos can recognize end customer without asking them security questions. Allow them to speak in any language, identify them, retrieve the CRM records and hand over the call to contact centre agent or the mobile app or the voice bot for further query resolution. Inclusive design for accommodating differently abled, foreign language speakers and senior citizens.

2. TSP [Telecom service provider] contact centres face barrage of fraud attempts through voice calls, social engineering. Biometric authentication is the need of the hour to save customers from identity theft. Voice biometrics is the easiest to implement at contact centre. CTIA norms complying to 3GPP, ETSI standards for wireless security in USA as guiding light

How do we add value?

1. Customers can use chat, voice, VOIP, mobile app, emails to seek redressal and get served consistently using voice based verification process. This can be clubbed with attributes based verification as multi factor authentication. Move across channels easily, allow customer service sessions to shift from one channel to other

2. Administer tests, training programs, new voucher codes, special schemes without dedicated manual help desk. Increase reach and effectiveness of indirect sales channels of your brand, by providing real time responses.LMS with voice biometrics and IVRS, over AWS server less infra as a flexible solution

3.Voice authentication allows stop/start of high value services such as international roaming, VAS, number portability, movie content from OTT platforms etc. TSPs can seek better profitability through customer retention and VAS services

How do we add value?

1. TSPs can recognize customers without asking them security questions. Allow them to speak in any language, identify them, retrieve the CRM records and hand over the call to contact centre agent. Address the burgeoning youth market and millennials, semi-literates and rural customers. Reduce the digital divide in the vast spread of users

2. TSP contact centres face barrage of fraud attempts through voice calls, social engineering. Biometric authentication is the need of the hour to save customers from identity thefts. Voice biometrics is the easiest to implement at contact centre

How do we add value?

1. Voice authentication allows stop/start of high value services such as international roaming, VAS, add-on packs etc. TSPs can seek better profitability through customer retention and VAS services. TSPs are looking for easy to deploy cloud based solutions, which is now available with KSV. Stop the churn and retain the high ARPU customers

2. Telco sales teams can administer tests, training programs, new voucher codes, special schemes without dedicated manual help desk. Increase reach and effectiveness of the telco brand, by providing real time responses. Better profitability through customer retention and VAS services. Channel growth across new service areas and 5G launches

How do we add value?

1. TSPs can recognize customers without asking them security questions. Allow them to speak in any language, identify them, retrieve the CRM records and hand over the call to contact centre agent. Address the burgeoning youth market and millennials, semi-literates and rural customers. Reduce the digital divide in the vast spread of users

2. TSP contact centres face barrage of fraud attempts through voice calls, social engineering. Biometric authentication is the need of the hour to save customers from identity thefts. Voice biometrics is the easiest to implement at contact centre

How do we add value?

1. Voice authentication allows stop/start of high value services such as international roaming, VAS, add-on packs etc. TSPs can seek better profitability through customer retention and VAS services. TSPs are looking for easy to deploy cloud based solutions, which is now available with KSV. Stop the churn and retain the high ARPU customers

2. Telco sales teams can administer tests, training programs, new voucher codes, special schemes without dedicated manual help desk. Increase reach and effectiveness of the telco brand, by providing real time responses. Better profitability through customer retention and VAS services. Channel growth across new service areas and 5G launches